Party pastries macarons

Frequently Asked Questions

What couries do you use and wha days do you ship?

We use NZ COURIES overnight delivery. We only ship macarons on Monday, Tuesday, Wednesday and Thursday to aviod weekend overlays. All orders placed after 12:00 pm on Thursday through Sunday, will be shipped out on the following Monday. Due to the perishable nature of French macarons. We do not accept returns or exchanges. For large order, please order in advance giving us time to plan our kitchen schedules, thank you.


What if the macarons arrive damaged?

Our macarons are carefully packaged to ensure the quality and freshness of our product. However, because of the fragile nature of French macarons, some breakage may occur during transit and we have no control over how NZ COURERS handles the boxes. This will not affect the tast and quality of Party Pastries Macarons. Please email us with a picture if it's completely damaged. We want you to  be happy and have the best macaron tasting experience.


What to do when the macarons arrive and how long do they last?

For the best tasting, please place the macarons in the frige upon arrival for 5 - 8 minutes. Then take the macarons out from the frige and let them reach to room temperature for about 3 minutes. Now you are ready to indulge  in the most scrumptions macarons ! Make sure the macarons are stored in the frige if you do not finish the in one sitting. They can be refrigerated up to a week 7 days or kept in an air-tight container in the freezer for a month.


What is a French macaron? and are they handmade and gluten free?

A  French macaron is a sweet meringue-based pastry, made with egg whites, sugar, icing sugar, and almond power. Party Pastries Macarons  are "naturally" and traditionally  glute free, they are filled a chocolate ganache, which is a chocolate based, or  butterfream. Party Pastries Macarons  are all handmade with love, so the macarons size may slightly vary.


How can we help you?

If you don't find answer to your question here, please email us at info@partypastries.co.nz  My team and I will respond as soon as possible.